Resume

Illinois State University: Graduate, Bachelor of Arts Degree, Double Major in Arts Technology & Art, May 2008
Danville Area Community College: Graduate, Associates Degree in Arts & Sciences, May 2004
Danville High School: Graduate, May 2002

2012-2021: Randstad Technologies US; State Farm, Bloomington, IL; Organizational / Systems / Technology Support Specialist (OSS / SSS / TSS), SharePoint Site Collection Administrator (SCA)

2011-2012: Randstad Technologies US; State Farm, Bloomington, IL; Call Center Representative for AERO/EERO Install Coordination & Support Help Desk

2010: Garden of Beadin', Bloomington, IL; Jewelry Design/Repair, Sales Associate

2008-2009: StarNet Digital Publishing, Bloomington, IL; Graphic Designer, Digital Photographer, Digital Pre-Press Operator

2004-2008: Illinois State University Computer Room at Julian Hall, Normal, IL; Input/Output Print Distributor

2002-2004: D.A.C.C. Instructional Media Center, Danville, IL; Technical Office Assistant

Experience with the Adobe Creative Suite - Photoshop, InDesign, Illustrator, Dreamweaver, Acrobat, Flash, Bridge; QuarkXPress
Proficient in photo enhancement, manipulation, and digital collaging using Photoshop
Experience with Digital/Analog Photography, Drawing and Painting with various mediums, Printmaking, Glass Blowing, Jewelry Design & Creation, Flutist
Experience with Audio and Video manipulation, Final Cut Pro, iMovie, GarageBand, Audacity, QuickTime, YouTube
Can navigate both Mac or Windows platforms
Basic understanding of HTML & CSS
Microsoft -

→ SharePoint 2016

→ SharePoint Designer 2013

→ Office Professional Plus 2013 -

↪ Word, Excel, PowerPoint, Outlook, Publisher, OneNote, Visio

→ Skype for Business 2015

→ Yammer

→ Teams

Practical experience using Agile methodology
VersionOne (Ultimate Edition v20.3.3.27)
Hewlett Packard Enterprise Service Manager (HPE SM) software (Version 9.50.0025)
WPM = 60

Helped past employers with organizing their work environment to make it more efficient
Attracted new customers and retained existing by means of quality work, professionalism, and promoting the services
Willingness and desire to learn and develop new skills
Respectful of employers as well as co-workers, making a friendly, productive environment with a positive attitude
Committed to excellence, personally and professionally
Collaborate well when working in a group
Determined to be a positive team player

"Miller Park Zoo Volunteer": Support and assist zoo staff with care and welfare of animals, special events, research, and daily operations; June 3, 2011–Present in Bloomington, IL
"Civil Rights Movement Trip": Participant; Leadership Training; January 9–13, 2008 in Memphis, TN
"Relay For Life": Participant; Fundraiser; Spring 2004–2012
"2007 Student Annual": Art Gallery showcase; Digital Print "Who's The Parasite Now?" Showcased, Fall 2007
"The Who's Tommy": ISU Theater Production: Screen Projections Developer; Fall 2007
"Software & Sound Design": ISU Courses: Group projects/facilitated teamwork and leadership roles; Fall 2007
"Computer Arts Performance Studio": ISU Performance Production Course: Script Writing, Video Editor, Set Designer, Set Construction crewmember, Sound Technician; Spring 2007
"The Bluebird": ISU Theater Practicum Course: Set Design crewmember, Set Construction crewmember, Sound Effects Technician; Fall 2006
"Art in Motion": Creative Design Team; Danville community organization; Painted murals on buildings to beautify the city; Spring 2000–2005
Drama Club: "Tartuffe" Spring 2002: Set Design, Ticket Agent, and Usher
Drama Club: "The Diary of Ann Frank" Fall 2001: Set Design, Property Crew: Prop Set-up
Yearbook: Photographer 1998–2002